Join supportive, expert-led British Sign Language classes and gain a Signature qualification.
Complete the form below to apply for the BSL Level 1.
After successful enrolment, we will email you a payment link valid for 24 hours. Check your inbox and junk folder. Once payment is received, we will send your course confirmation.
Prefer to pay monthly? Contact us at hello@bslsearch.co.uk to discuss monthly payments before enrolling.
This policy explains the fees, payment arrangements, cancellations, refunds, attendance requirements and complaints procedure for BSL Levels 1–6 provided by BSL Search. The fees shown below apply to your selected course, BSL Level 1.
The total course fee is £500.00 per student.
The course fee contributes towards the costs of delivering the course, including:
Any examination re-sit, replacement assessment or additional examination fee is not included in the £500.00 course fee unless specifically stated otherwise.
Students will be informed of any additional fee before an additional assessment or examination is booked.
Students can pay the course fee in one of two ways:
One-off payment: The full £500.00 course fee can be paid when enrolling.
Monthly payment plan: Students who would prefer to spread the cost can contact BSL Search to discuss and arrange a monthly payment plan.
The monthly payment arrangement must be agreed with BSL Search. Students remain responsible for paying the full amount due under their agreed payment arrangement.
Courses require a sufficient number of enrolled students to operate successfully.
BSL Search reserves the right to postpone, reschedule or cancel a course if there are not enough students enrolled, a teacher becomes unavailable, a venue becomes unavailable, or another significant circumstance prevents us from delivering the course as planned.
If BSL Search cancels the course, students will be offered an appropriate alternative where possible or a refund of course fees paid for the cancelled course.
If the course is postponed or materially changed, we will contact affected students and explain the available options.
Once a student has enrolled and any applicable statutory cancellation period has passed, course fees are generally non-refundable if the student chooses to withdraw from the course.
This is because BSL Search may already have committed costs based on the student's enrolment, including teacher fees, venue hire, administration, qualification registration and examination fees.
Nothing in this policy affects any cancellation or refund rights that a student may have under applicable UK consumer law.
Where exceptional circumstances arise, students should contact BSL Search as soon as possible. Any discretionary refund or alternative arrangement will be considered individually and is not guaranteed.
Students are responsible for attending their scheduled classes.
If a student misses a class, arrives late, leaves early or cannot attend for personal reasons, BSL Search will not normally provide a refund or reduction in the course fee for the missed teaching time.
Where possible, BSL Search may provide information about learning resources or work covered during the missed session. We cannot guarantee an individual replacement class.
Regular attendance is strongly recommended, particularly where the course leads towards an assessment or qualification.
Where stated as part of the course package, the course fee includes one examination/assessment attempt.
If a student does not attend their scheduled examination, needs to re-sit an assessment or requires another examination attempt, an additional fee may apply.
Any additional Signature, examination or assessment charges will be explained before another examination is booked.
Completion of the course does not automatically guarantee that a student will pass an assessment or achieve the qualification.
Students may receive access to BSL Search learning materials and online resources to support their studies.
Access to particular online resources may be limited to the duration of the course or another period specified when access is provided.
Course resources are intended for the enrolled student's personal learning. Materials protected by copyright must not be copied, recorded, redistributed, published or shared without permission.
Occasionally, BSL Search may need to change a teacher, classroom, venue, lesson date or lesson time.
We will provide students with as much notice as reasonably possible and make reasonable efforts to minimise disruption.
If BSL Search makes a significant change that substantially affects the course, affected students should contact us to discuss the available options.
Students are expected to:
BSL Search aims to provide a professional, accessible and positive learning environment. We take complaints and concerns seriously.
Students may raise a complaint or concern about matters including:
Where appropriate, we encourage students to raise a concern with BSL Search as soon as possible so that we have an opportunity to resolve the matter quickly.
Students are not required to complain directly to their teacher if they do not feel comfortable doing so.
If the issue cannot be resolved informally, or the student considers the matter serious, they may submit a formal complaint to BSL Search.
The complaint should include, where possible:
BSL Search will acknowledge the complaint and investigate it fairly. We will aim to provide a response within a reasonable timeframe and keep the student informed if additional time is required.
Complaints will be handled as confidentially as reasonably possible. Information may need to be shared with relevant staff, teachers, venues, awarding organisations or other parties where necessary to investigate or resolve the complaint.
A student will not be treated unfairly simply because they have raised a genuine complaint.
Where a complaint relates specifically to an examination, assessment decision or qualification provided through an external awarding organisation such as Signature, separate assessment, appeals or awarding-body procedures may apply.
BSL Search will explain the appropriate process where applicable.
Making a complaint does not automatically entitle a student to a refund.
However, if an investigation finds that BSL Search has failed to provide an important part of the agreed course or service, we will consider an appropriate remedy. Depending on the circumstances, this could include correcting the problem, providing replacement teaching, offering an alternative arrangement, or providing a full or partial refund where appropriate.
Nothing in this complaints procedure affects a student's statutory rights.
Students should contact BSL Search regarding:
Students should contact BSL Search as early as possible so that we have an opportunity to help resolve the matter.
By enrolling on the course and making payment, the student confirms that they have read and accepted these course terms, subject to their rights under applicable UK law.
The BSL Level 1 runs for 28 weeks.
The current re-sit fee is £75.00. Any additional charges will be explained before booking.